FAQ 

   
- Do you wholesale & how do I become a reseller?
- What if I received my order, but some items are damaged?
- How do I place an order online?
- Can I place orders by phone?
- Can you "rush" my order?
  - How do I check the status of my order?
- Will I get an email confirmation after I place my order?
- How do I change or cancel my order?
- What if my order is undeliverable?
  - What is your return and exchange policy?
- How long before I receive my refund?
- Can I return personalized items?
- Can I return edible, cosmetic or personal care products?
- Do you charge restocking fee?
- What if I received my order, but some items are damaged?
   
- When will my order ship?
- Do you ship to PO Boxes?
- Do you ship to APO/FPO addresses?
- Do you ship to Canada?
- Do you ship internationally?
- Will the items on my order ship together or separately?
  - Are Magic Alpha products safe for baby?
- Do you have a printed catalog?
- Do you have an affiliate marketing program?
- What is your contact information for the press?
- I am a vendor, how do I submit my products for consideration?
  - Privacy and Security Policy Are online transactions on your site secure?
- How do you use my contact information?